Return Policy

SOMETIMES WHAT YOU ORDER ISN'T PERFECT. LET US FIX IT!

 

Our FAQ below will answer most questions. You can reach us at this support email.

 

support@pattymayo.tv 

Fast delivery

We process orders in 1-5 business days.

30-day return

Email support@pattymayo.tv

Online support

Email support@pattymayo.tv

FAQ

returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as coffee or jerky cannot be returned.

To complete your return, we require you to write to us requesting a refund. You must identify the item(s) you wish to return.

Refunds (if applicable)

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5-10 business day of us processing your return

Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
    Next contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at support@pattymayo.tv.

Sale items (if applicable)

  • Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@pattymayo.tv .

Shipping

  • To return your product, you should mail your product to:

    Patty Mayo
    915 SW Rimrock Way STE 201
    PMB# 123
    Redmond, OR 97756-2570

  support@pattymayo.tv

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